Gift Voucher Terms and Conditions

The perfect gift for any occasion!

The Seashells Resorts Gift Voucher is a fabulous gift idea for any occasion and is so easy to order ….. you can select the value of your choice and have the voucher delivered to your email inbox instantly making it a perfect “last minute” gift if need be!

All Seashells Gift Vouchers are subject to certain terms and conditions, including:

Gift Vouchers may be used for payment of accommodation only at any of the participating Seashells properties. Gift Vouchers are for one use only and subject to availability.

You must notify the Seashells property of your choice of your intention to use or redeem your Gift Voucher and quote the Gift Voucher number at the time of making the initial booking. The Gift Voucher must be presented to the front desk upon check-in.

Gift Vouchers may not be redeemed for cash. No credit or change will be given on the unused portion of the Voucher.

Gift Vouchers are not valid for deposits for group bookings, group meetings or catering functions.

Gift Vouchers are not replaceable if lost, stolen or destroyed, photocopied or altered in any way and will not be accepted by Seashells or be otherwise redeemable. Terms are void where prohibited by law. Terms and Conditions of the Voucher are governed by the laws of Western Australia.

Frequently Asked Questions

Q. How long is my Gift Voucher valid for?
A. Your Gift Voucher is valid for a period of 12 months from date of purchase, however should the expiry date lapse, for a small administration fee, an extension can be made (this must be done prior to the expiry date).
Q. In what denominations are Gift Vouchers sold?

A. Seashells Resorts Gift Vouchers can be purchased in values from $100 to $1000.
Q. Can my Gift Voucher be redeemed for cash?

A. Your Seashells Resorts Gift Voucher cannot be redeemed for cash and must be used for either services, food and beverage or accommodation at the participating properties.
Q. Are there any additional charges for buying the Gift Voucher

A. Yes. At the time of your purchase a once off administration charge of 2% is calculated and charged to your credit card. There are no additional charges unless you spend more than your voucher is worth at the property.. These extra charges would then be paid upon check-out.
Q. Do I have freedom of choice of dates for my reservation?
A. All accommodation and other services by Seashells Resorts are strictly subject to availability at the time of booking.
Q. Do I need to quote my Gift Voucher number when making my reservation?

A. Yes, at the time of making the initial booking you must notify the Seashells property of your intention to use or redeem your Gift Voucher and quote the Gift Voucher number
Q. What type of accommodation will I receive?

A. As your Gift Voucher is a dollar value you may put the amount toward any room type you wish, subject to availability.
Q. Am I able to upgrade my accommodation?

A. Yes – subject to availability, you may upgrade your room type for an additional charge.
Q. What if I don’t have my Gift Voucher with me when checking in?

A. You must produce your emailed or original Gift Voucher to the Seashells Reception desk upon arrival. If you have misplaced your Voucher and are unable to produce it upon check-in, then you must pay for your accommodation. In this instance the voucher can be used at a future date (before the expiry date).
Q. What if I have lost my Gift Voucher?

A. Seashells Resorts Gift Vouchers are not replaceable if lost, stolen or destroyed, photocopied or altered Gift Vouchers will not be accepted by Seashells or be otherwise redeemable.
Q. What if the cost of my stay at Seashells is more than the value of the Gift Voucher?

A. Should you spend more than the value of your Gift Voucher, Seashells Resorts will invoice you for the difference and this must be paid upon check-out.
Q. Do I have to nominate which Seashells property I would like to purchase the Gift Voucher for?

A. Gift Voucher must be purchased for the specific property and must therefore be redeemed at that property or if you prefer, a generic Gift Voucher can be purchased that can be redeemed at any of our participating properties by contacting Seashells Head Office.

All Seashells Resorts are subject to change without prior notice.

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