Seashells Rewards Terms & Conditions

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Seashells Rewards are subject to the following terms and conditions:

  • Available at Google Play or Apple App stores (not available on windows mobile)
  • To join the Seashells Rewards program, guests must download the App and register with a valid email.
  • Stamps for your stays must be collected on your registered App, at reception, on or 24 hours before departure. It is the members' responsibility to ensure stamps are collected. (This can be done before checking out.)
  • Stamps are based on paid nights – ineligible nights include, but are not limited to: corporate rates, prize or promotional vouchers, free nights and group buying sites, e.g. Click 2 Bid, Groupon/Scoopon/Luxury Escapes.
  • Loyalty stamps not available to free-of-charge stays, or bookings made under the 'Double the Value' promotion.
  • Group bookings are subject to Terms & Conditions under the contracted rates; please inquire with your agent at the booking time.
  • Rewards Vouchers will be issued once redeemed and are valid for 12 months from the date of issue. The voucher must be used for stays within this time and will not be extended.
  • Vouchers are non-transferable and not redeemable for cash.