Seashells Terms and Conditions

Seashells Standard Terms & Conditions

  1. Prices shown are per room per night for the number of persons and dates selected. Additional guests where permitted, will be charged an additional nightly charge.
  2. Check in time at all properties is 1400 and check out at 1000. Early check in and late check-out are at the discretion of the property and must be requested on the day applicable. There will be no refund for early check out and a late checkout fee may apply if a property is not vacated prior to arranged check-out time.
  3. All guests under the age of 18 must be accompanied by a parent or guardian. The hotel reserves the right to refuse bookings where there is not a registered guardian accompanying minors.
  4. All rates quoted are available at the time of booking or enquiry only. Rates are dynamic and subject to change on a regular basis.
  5. A confirmation email will be forwarded to you once your booking is complete; it is the guest’s responsibility to advise the property should they not receive written confirmation and to read carefully to ensure their booking is correct.
  6. The person making the reservation is deemed to have accepted all terms and conditions on behalf of the booked party.
  7. Whilst we attempt to satisfy all special requests we are unable to provide a guarantee.
  8. Seashells Hospitality Group urges guests to have fully covered travel insurance. Seashells accepts no responsibility or liability for guest’s personal belongings or motor vehicles.
  9. Whilst the utmost care is taken to ensure that the description of facilities and services of Seashells properties is accurate, these are continually being changed. Therefore, if a feature is essential in a guest choosing a property please confirm with the property at the time of booking.
  10. All credit card payments will attract a 1.5% surcharge. This includes Visa, MasterCard, American Express & Diners Club Cards.
  11. A pre-authorsation of your credit card is required at check-in; cash bonds will not be accepted. The $ value of the pre-authorisation may vary dependent on length of stay, method of payment or at management’s discretion.
  12. Provision of complimentary cots and highchairs is on an availability basis.
  13. All Seashells Properties offer fully self-contained apartments with full kitchen and laundry facilities. Guests staying 7 or more nights will receive a weekly service.
  14. All Seashells Properties are smoke free and all apartments are non smoking.